Frequently asked questions
WHY TNG?

Experience Reality

Why TNG

Real homes. Real tech. Real accountability. Most companies show you mockups. We built a real farmhouse—our Experience Centre—where every scene, sensor, speaker, lock, curtain, thermostat, and Dolby Atmos cinema runs exactly like it will in your home. No gimmicks. No staged demos. Just reliability, comfort, and control you can feel.

Tagline idea: “No mockups. No gimmicks. Just reality.”

Your life is not a showroom script. We map your daily routines, edge cases, guests, festivals, staff usage, power cuts, internet drops, and design scenes that actually work when it matters.

Deliverables you get:
Persona & routine maps (Family, kids, seniors, staff)
Scene library (Good Morning, Movie, Party, Sleep, Away, Vacation, Cleaning, Staff Entry, Maintenance)
Edge-case playbook (What happens when Wi‑Fi dies, power fails, or voice assistant goes offline?)

We’re MEPF-aware, detail-obsessed, and system thinkers. That means cable schedules, load balancing, rack design, heat dissipation, network architecture, redundancy, and documentation—not just pretty touch panels.

You see and approve:
Wiring schematics, network diagrams & VLAN plans
Rack elevations & thermal planning
Power-backup + surge-protection architecture
Integration matrix: what talks to what, how, and why

We integrate everything, so you don’t end up with 6 apps and 10 remotes.

Lighting & Dimming
Climate / HVAC / Thermostats
Motorized Curtains & Blinds
Security & Surveillance (CCTV, NVRs)
Access Control & Smart Locks
Sensors (motion, occupancy, glass-break, door/window, leak)
Multi-Room Audio (Sonos, Hi-Res options)
Video Distribution / Home Theatre (Dolby Atmos)
Networking (Enterprise-grade Wi‑Fi, VLANs, remote management)
Energy Monitoring & Automation (smart meters, optimization)
Irrigation & Outdoor Lighting
Intercom & Gate Automation
Voice Assistants & Natural Interfaces
Automation Logic / Scene Orchestration & App UX

From Crestron-level wired luxury to retrofit-friendly hybrid architectures, we engineer what best fits your project timeline, budget, and future-proofing goals—without locking you into a brand prison.

Our farmhouse is a functioning home—automation, security, Dolby Atmos—surrounded by nature. Bring your family, architect, and interior designer; try real scenes, break things, ask the hard questions. You’ll know exactly what you’re buying.

We engineer like your home is a digital fortress:
On-prem + cloud-hybrid architectures, with local fallback
Role-based access (Owner, Family, Staff, Guests)
Encrypted remote access & VPN options
Owner data ownership policy—you control your logs and camera feeds

Most integrators disappear after installation. We hand you:
As-built drawings & wiring maps
Scene logic & device inventory (QR-coded, per room)
User manuals for family & staff
Emergency bypass procedures
Spares & critical part list

Remote diagnostics within 4 hours
On-site support within 24–48 hours (location dependent)
Proactive health checks (firmware, logs, uptime)
Tiered AMC plans (Basic / Pro / Always-On)

We don’t sell speakers. We design acoustic experiences:
Room dimension analysis
Speaker placement + calibration (Dolby Atmos guidelines)
Isolation, absorption, diffusion strategy
Noise floors & RT60 tuning
Client-friendly demo at the farmhouse

We benchmark what others vaguely promise:
Uptime tracked (monthly system health report)
Energy saved (actual logged data)
Response times & SLA adherence
Scene usage analytics (what your family actually uses, to refine UX)

Your parents, your kids, your domestic help—everyone should know how to use the system in one tap. We design redundant interfaces:
Keypads / tactile buttons (for critical functions)
App / touch panels
Voice (optional, not mandatory)
Automation that just happens, without asking

Three different stakeholders. Three different pains. We align specs, drawings, and deliverables so everyone stays friends through the build.

For Architects & Designers
Early collaboration, device visibility, aesthetics-first
Flush keypads, color-matched, no wall acne
CAD / BIM ready coordination

For MEPF Consultants
Load schedules, panel sizing, relay configs
Network architecture with IP plan
Failovers, surge/lighting control, earthing strategies

For Homeowners
Scenes that mirror your life
No lock-ins, no black boxes
Training & aftercare – real, patient, repeatable

Clear BOQ with brand transparency
Upfront licensing, subscription, AMC, and replacement cycles
Separate hardware / software / installation / programming lines

Modular architecture—easy to expand, replace, or integrate
APIs & open protocols wherever possible
OTA upgrades with rollback plan
Spare ports, spare relays, spare rack space

When tech is truly well-designed, you don’t notice it. You notice how calm, comfortable, and effortless your living becomes.