Frequently asked questions
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Frequently asked questions

Everything works as it is from switchboard & phone! Switchboards on wall NEVER STOPS!

Only Alexa stops working and control from outside home stops!

Everything works from switchboard! Phone and Alexa stops working!

Depends on how deep integration you need? How many segments you need in automation? What is your budget?

How big is your project? Both are GREAT but as per situation.

Wired Automation is costlier by 2/3 times, only feels value for money for large scales and all segment automation!

For Wired, warranty is 3 years and for wireless its for 5 years

Wireless products are repairable or replaceable after warranty at nominal or full cost!

In wired it has to be mostly replaced only.

As in automation there is always a workaround for almost everything!

If problem with switch board you have phone, problem with phone, use with switchboard!

Software related changes or problems can be solved same day or same time.

Hardware issues, if urgent, can be solved same day or at max next day anyhow (Applicable to Gujarat).

No, we provide free service till warranty of the product, after that you have to pay a nominal visit charge.

No, for wireless automation 90% wiring remains same, few extra cables required for all features, 90% features available in same wiring.

While in wired automation entire wiring logic and system is changed and different!

Compulsory a stabilizer in NON TORRENT areas is needed!

It may increase a bit but will overall reduce the consumption as dimming helps in saving energy while motion sensors helps to turn off things when not in use!

NO

If you have a torrent power supply, don't be concerned at all but in case of UGVCL If there is no stabilizer installed, just like your tv and ac will be damaged, our products may get damaged!

Stabilizer is a must for NON TORRENT areas!

Our company aims at empowering users to use their home simply, thus we provide UNLIMITED demos at zero cost!

No charge for Lifetime.

In any case your contact will always happen with THE NEXT GENERATION, no third party or brand hassles!

We have a strong 200+ electrician network across Gujarat, who is trained for basic hardware troubleshooting, who can represent us in such emergency cases for a temporary assistance!

We never disable your default remote controls, that will always be usable.

Any and every LED in the world is dimmable, it is the driver with the light that needs to be bought as per the feature you need and in case of dimmable tunable, you need tunable LED and compatible driver from a light vendor.

For wireless automation, any day anytime, switching back is possible even through an electrician.

In case of wired automation, you can only switch to any other wired automation brand, switching back to normal switches is not possible.

Yes, especially with wireless automation. You can start small and expand anytime — room by room or feature by feature.

In case of wired, you need to make provision before wiring begins.

Yes. Our system works seamlessly on inverter or UPS as long as power supply is active.

Some Wi-Fi routers may need to be connected to UPS to ensure phone control continues.

All user data is encrypted and stored securely. We use globally trusted platforms and follow strict privacy protocols.

No data is shared with third parties.

Yes. Our systems are compatible with all 3, giving you the flexibility to choose.

Absolutely. It actually makes homes safer — lights can be voice-controlled, switches are at fixed places, and automation reduces need to touch electrical switches frequently.

Yes! The system is designed for ease of use.

We provide free, simple training and unlimited demos till you feel confident. You’ll feel like a pro in no time.

Yes, with features like dimming, scheduling, and motion sensors, your energy use becomes optimized and efficient.

Yes. The system stays with the house and can be used by the next owner.

We also help with handover and training.

Yes! You can set multiple scenes that combine lighting, curtains, music, and more without our help after one time training — all activated with one tap or voice command.

We offer live demos, videos, and in-person training that helps family members of all ages feel comfortable using the system.

Yes. You can control your home from anywhere in the world, provided internet is active at your home and in your phone.

Yes, you can create timed routines — for example, AC turns on before you arrive, or geyser turns off after 20 minutes.

Not at all. Automation adds convenience on top of your current habits.

You can use switches as usual, and choose to use automation only when you want.

No. Automation systems have a longer lifecycle than smartphones — usually 10+ years, with over-the-air updates in wireless and wired models and upgradable control logic.

Your switches work independently of Wi-Fi. Only app and voice control may slow down slightly, but switchboard response is always instant.

If you are so unsure, We suggest room wise upgrades, so you can start small, learn, and expand without overspending.

Plus, most features increase your home’s resale value. And you can always reverse back in case of wireless.

Wired automation is an ultimate luxury, putting it like - wireless is a Honda, wired is Mercedes, Unlimited keypad options, deep programming, total integration, approximately product life of 30 years or more,

Our products are made with international-grade safety standards. Still, for full protection, we strongly recommend using surge protectors, stabilizers and MCBs, just like for TVs or refrigerators.

Nothing to worry! We have easy reset options and we can remotely reconfigure everything in minutes — just call or WhatsApp us.

Not at all. It actually simplifies your life. You’ll wonder how you lived without it — one tap for everything, even from your bed or while you're out of town.

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